Cancellation and Refunds
Last updated: 09 November 2026 · Operated by Neelam Sharma
Please read this policy before you buy.
1. Excel title downloads (bought on medicalthesistopic.in)
These follow medicalthesistopic.in's Cancellation and Refunds policy, summarised here. The Excel file is delivered immediately after payment, so an order cannot be cancelled once payment succeeds.
You are eligible for a refund if
- Money was deducted but the Excel did not download, and we cannot re-deliver it.
- You were charged twice for the same order.
Refunds are not given
- After the Excel has been downloaded.
- If you chose the wrong speciality, package or keyword, or changed your mind.
- If your guide or university does not approve a title.
2. Research support services
Scope, price, milestones and any cancellation terms are agreed in writing before work starts. If you cancel before work has begun, any amount paid is refunded in full. After work has begun, the refund is for the part of the agreed work not yet delivered.
3. How to request a refund
Email researchnnnn@gmail.com or WhatsApp +91 78787 33004 within 7 days of payment with your Razorpay Payment ID (starts with pay_) and a short description of the problem.
4. Refund timeline
Approved refunds are started within 2 working days and reach the original payment method within 5–7 working days, depending on your bank.
5. Contact
| Business name | Neelam Sharma (operating PubMedico, www.pubmedico.com) |
|---|---|
| Registered address | JD-28, KBH, Kishangarh, Ajmer, Rajasthan 305802, India |
| Phone / WhatsApp | +91 78787 33004 · WhatsApp |
| researchnnnn@gmail.com | |
| Support hours | 24×7, all days |